Reasonable humans can usually sympathize with someone that both admits to making a bad choice and articulates what they have learned from the experience.
The See-Through CEO discusses Don Tapscott’s idea: leaders of organizations can no longer mask their blunders in bureaucracy, erase errs from existence, or hide from humans. The Internet facilitates instant communication between researchers and consumers – blogging about their experiences, likes, and dislikes & interacting with their online followers. In this digital era, it is futile to try concealing mistakes and scandals from the online community. With the Internet as a reputation management system (Thompson), strong ethics, good choices, and compassionate collaboration will be intertwined with the foundation of successful, lasting organizations. It is human to make mistakes; and it is a wise human that learns from trial and error & shares their experiences with others.
Library 2.0 services will encourage individuals working in the library to be open and honest with themselves and with their stakeholders. If both leaders and representatives of an institution listen to customer feedback, share feedback with each other, and evaluate services using shared feedback and ideas, the organization may flourish! The “Library is human” meme refers not only to Library 2.0 services, but also to placed-based institutions that listen, empathize, and respond to humans and communities.
Honesty & Adaptability. We hope that our children learn these values before getting swept up in adulthood. Transparency will be a desired trait for our future leaders. & Transparency is an awesome standard for Libraries to plan to meet.
Motivational material for leaders, potential leaders, and humans who have faith in positive change:
TRANSPARENCY IS FUN